Orders are generally delivered within 7–10 business days from the date of order confirmation.
Delivery times are estimates and may vary depending on the delivery location, courier availability, public holidays, weather conditions, or circumstances beyond our control.
Customers are responsible for providing a complete and accurate delivery address and contact information at checkout.
All sales are final. We do not accept returns or exchanges once an order has been delivered.
If your order arrives damaged or defective, or you receive an incorrect item, please contact us within 48 hours of delivery, along with photographs of the product and packaging.
Once the issue has been verified, we will arrange a replacement. If a replacement is not possible, a refund will be issued.
Orders may be cancelled only before they have been processed or dispatched.
Where a refund has been approved, it will be processed to the original payment method. The time taken for the amount to appear in your account may vary depending on your bank or payment provider.
Shipping charges, where applicable, will be displayed at checkout before payment.
For questions regarding an order, delivery, damaged products, cancellations or refunds, please write to us at:
